Privacy Policy...
"Blackfin Consulting" respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in e-commerce.
We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.
In line with those guidelines, "Blackfin Consulting" would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.
Information collected by "Blackfin Consulting"
Your contact information, including named individuals for administration, technical and billing issues. This information may include telephone, fax numbers and email addresses. Information about what services you have ordered from "Blackfin Consulting":
Information about what services you have enquired
Your interest in receiving "Blackfin Consulting" email newsletters
Correspondence between you and "Blackfin Consulting"
A contact management system in which details of conversations might be written by employees
Encrypted credit card details
Your interaction with our websites
What "Blackfin Consulting" does with your information
We do not make your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.
We do provide aggregate data to third parties (e.g. "we have 1,000 clients who are SME's")
We will contact relevant people to communicate billing and technical issues
We store website data and email queued on our servers, only for use as back-up data should it be required
We may customise our email newsletters and communications to reflect your interest in a particular service
We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on "Blackfin Consulting"
We store encrypted credit card details to allow us to process the subscriptions to our services
We monitor and store your online requests for web pages and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)
Email communications
As a customer of "Blackfin Consulting" you will receive occasional email communications from "Blackfin Consulting" that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.
If you have any questions about our privacy policy, please feel free to contact us on "info@blackfin.com.au".
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